About Us – Lugistia
Welcome to Lugistia — a trusted Online Marketplace and Delivery Platform in Bangladesh, providing fast, reliable delivery of food, groceries, catering services, and everyday products from local sellers and service providers.
Lugistia connects customers, sellers, and delivery partners through an integrated digital platform consisting of a website and dedicated mobile applications. Customers can easily browse products and services, place orders securely, and receive doorstep delivery across Bangladesh.
Whether you need meals from local restaurants, groceries, catering services, or marketplace products, Lugistia ensures convenient ordering and dependable delivery.
Our Mission:
To deliver anything you need — fast, safely, and reliably across Bangladesh.
Lugistia Digital Platforms
Website:
Customer Mobile App:
Android: https://play.google.com/store/apps/details?id=com.lugistia.user
iOS: https://apps.apple.com/us/app/lugistia/id6740610017
Delivery Partner (Rider) App:
Android: https://play.google.com/store/apps/details?id=com.lugistia.rider
iOS: https://apps.apple.com/us/app/lugistia-driver/id6743394626
Delivery Coverage & Time
Lugistia provides delivery services across Bangladesh.
Estimated Delivery Time:
- Inside Dhaka: up to 5 working days
- Outside Dhaka: up to 10 working days
Delivery time may vary depending on seller location, product availability, and courier coverage.
Company Information
Company Name: Lugistia
Business Type: Catering & Online Marketplace & Delivery Platform
Website: www.lugistia.net
Email: support@lugistia.net
Registered Address:
Ward No: 002, Road/Area: Uttar Potuapara
Holding No: 0245-00
Bangladesh
Trade License Number: 2024-00093
Platform Responsibility & Compliance
Lugistia operates as a marketplace and delivery facilitator connecting customers with registered sellers and catering providers.
- Product stock status is clearly displayed on each product page (In Stock / Out of Stock).
- Sellers and service providers are responsible for product accuracy and availability.
- Lugistia ensures secure ordering, payment processing, and delivery coordination.
- No unauthorized third-party advertisements are allowed.
- Customer data is protected and not shared without consent.
During checkout, customers must confirm agreement with Terms, Privacy, and Refund policies before placing an order.
Management Team
CEO & Founder: Mohammad Ariful Islam
Chief Operating Officer: Jubair Bin Arif
Country Director (Bangladesh): Raihan Sheikh
Customer Support Lead: Reshadul Islam
Thank you for choosing Lugistia — delivering convenience across Bangladesh.